Frequently Asked QuestionsBrowse our FAQ below, or look up your question by topic. Apartment Homes | Pricing | Amenities | Senior Living Options Apartment Homes What appliances are included? Your apartment home comes with a refrigerator, stove, microwave, dishwasher, disposal, and washer/dryer. Our courteous maintenance team is here to handle any repairs you may need in and around your home. Do I own my apartment home or am I just renting it? You have the right to reside in your apartment home while we remain responsible for standard maintenance and upkeep. This allows you to enjoy the benefits of home ownership without the hassles that go with it. Pricing Is the refundable entrance fee guaranteed? This onetime entrance fee secures your apartment home and is 80% refundable to you or your beneficiaries should you leave the community. You can also access this money to pay for qualified continuing care expenses. We put our promises in writing. Please ask to see our Residence and Care Agreement for the conditions that must be satisfied before the provider is required to pay the entrance fee refund. What is included in the Monthly Service Package? The Monthly Service Package includes most of your regular expenses like utilities, property taxes, standard maintenance, and even select meals. Please ask to see our Residence and Care Agreement for a complete description of the services covered by the Monthly Service Package. Will the cost of my Monthly Service Package increase? The Monthly Service Package is typically adjusted annually to reflect labor, food, and energy costs. Amenities Can I bring my pet? Absolutely! We welcome cats, dogs, and most birds. What happens when I go on vacation or leave for an extended period? If you let us know in advance, we'll happily keep an eye on your home, so you can enjoy your vacation knowing we've got you covered. Can I bring my car and is parking available? Yes. A limited number of parking spaces are available for residents. However, you may find yourself driving less when you live here, thanks to our convenient transportation service. Senior Living Options What is a continuing care retirement community? A continuing care retirement community, also known as a CCRC, offers independent living plus additional levels of health care should you ever need it. With a CCRC, you can enjoy active living today while planning for the future with peace of mind. What is independent living? With independent living, you can continue to go about your life on your own terms. You're free to come and go from the community as you please and participate in as many or as few activities as you wish. What options do I have for senior living? Most senior living options fall into two categories: 1) independent living and 2) continuing care. Generally, independent living is for individuals who are in good health and able to live on their own. Continuing care is designed for individuals in need of assistance with day to day tasks, or more complete care. What happens if my health changes after I've moved to the community? Should the time come when you're no longer able to live on your own, our staff will assist you in receiving care inside your apartment home, or transitioning to a higher level of care. What happens if my spouse requires a different level of care? If your spouse needs additional care but you don't, we'll work with you to determine a living situation that's right for you both. All renderings of Emerson Lakes are conceptual images and are subject to change.