PARKVILLE, MD--Oak Crest today announced that it has been named as a Top 500 home health agency in the United States by HomeCare Elite™.
Now in its seventh year, the HomeCare Elite™ identifies the top 25 percent of agencies and further highlights the Top 100 and Top 500 agencies overall. Winners are ranked July 2011 to July 2012 by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience, quality improvement and financial performance. It is a prestigious recognition that serves as an industry standard for measuring organizational performance.
Robin Keeler is the Home Health Administrator at Oak Crest. She oversees a team of twenty-three health care professionals who make approximately 850 monthly visits to Oak Crest residents.
"The home care team is dedicated to providing high quality care, allowing our residents to achieve positive outcomes," described Ms. Keeler. "Cindy Rodriguez, the Clinical Manager, and Paula Espinosa, the QI Nurse, play key roles by providing staff members with the education and resources they need to continue to deliver excellent customer service. The relationships built by the front line team with residents, physicians and social workers are an integral part of our success."
"We are proud of these communities for their operational excellence, which drives success in key health service outcomes, reflecting best practices in geriatrics," said Jeanne Potter, Vice President, Ancillary Health Services for Erickson Living, the developer and manager of Oak Crest. "Quality care matters in every aspect of our patient-centered and holistic approach to aging."
PHOTO CAPTION: The Home Health Team of Oak Crest retirement community in Parkville, MD was named a Top 500 agency by HomeCare Elite™ for its quality outcome and financial performance results in care of residents. Pictured are employees of the 23-person team of the Erickson Living community.
About Oak Crest: Oak Crest, managed and developed by Erickson Living, is a retirement community that provides worry-free living for America's seniors-the country's fastest growing population segment. Erickson Living's financial value and predictable monthly service fees provide residents across the country financial peace of mind. Comprehensive health and wellness services, integrated into our continuum of care, lead to demonstrated resident benefits. A robust complement of resident programs and facilities promote an engaged, fulfilling lifestyle that is reflected in resident satisfaction levels that exceed the industry average. For more information, please visit www.ericksonliving.com.
About National Research Corporation and OCS Homecare: OCS HomeCare is a product of National Research Corporation. For more information, call 800-388-4264, write to [email protected], or visit www.nationalresearch.com.
About DecisionHealth®: For over 30 years, DecisionHealth has served as the leading source for home health news, coding tools and resources, and training materials found in reputable products such as Home Health Line. For more information, please visit www.decisionhealth.com or call 877.602.3835.
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