Evolving Technology in Senior Living

In today’s rapidly evolving senior living landscape, technology plays a more critical role than ever before, especially for continuing care retirement communities like those managed by Erickson Senior Living. Providing a broad range of living options and services, from independent living through a full spectrum of continuing care, our communities utilize integrated, forward-thinking systems to help deliver a vibrant, engaged lifestyle, health and well-being, and financial stability. From electronic medical records and telehealth platforms to dining reservation systems and communications, effective technology is foundational for efficient operations and high-quality care. Senior Housing News, a leading industry trade publication, recently published a report on how leading senior living providers select and build relationships with the key partners that help to deliver these tools to residents and team members. The article featured insight from Hans Keller, Erickson Senior Living’s chief information officer:

Erickson Senior Living recently implemented a new time and attendance platform for human resources-related tasks. The company sorted multiple technology partners to find the right firm that was “positioned to grow,” while also evaluating the vendor’s roadmap and financial stability, according to Chief Information Officer Hans Keller.

Vetting a tech partner and its capabilities and long-term business plans should also include how operators view their long-standing vendor relationships, not to mistake a strong relationship with a long-standing vendor for having the most advanced technology.

“What we learned is that even with trusted partners, it’s important to separate the strength of the relationship from the readiness of a new product,” Keller added.

This comes as the industry moves from adopting the latest “shiny object” in technology, and instead aims for greater sophistication to the business model, Keller said.

“There’s a greater emphasis now on real-world impact, integration across systems, and long-term value creation,” Keller said.

To read the full article, please visit SeniorHousingNews.com.