Meet Matt Verborn, New Resident Services Manager

April 11, 2024

While growing up in a suburb of Chicago, Ill., Matt Verborn often visited his great-grandparents, who lived in a retirement community. 

"I've always loved hearing residents' stories and spending time with seniors, even as a kid," he says.

During college, while preparing for a business career in the health care industry, he started volunteering with a life enrichment program at a continuing care retirement community. 

"I helped out with all kinds of events, activities, and outings for residents," he recalls. "That's when I decided to alter my career path. The activities brought such joy to the residents--I knew that was the kind of work I wanted to do." 

Joining Siena Lakes

Verborn has certainly brought a lot of joy to residents at Siena Lakes, the Erickson Senior Living community in Naples, Fla., since becoming the community's resident services manager in November.

Previously serving as director of life enrichment and then as director of admissions at a nearby retirement community, Verborn brought a wide range of skills to the community--from event planning and activities to admissions and sales.

"The positive, vibrant culture at Erickson Senior Living--embraced from the top down--really impressed me. I just knew this was the right fit for me," he says.

In his new role at Siena Lakes, Verborn manages a team of five staff members who coordinate a robust roster of events, activities, clubs, groups, and outings. He also oversees community resources to support the fitness and aquatics center and the on-campus TV station, ensuring everything is running smoothly.

In addition, he supervises the popular Welcome Home program, which helps new residents feel comfortable and connected to the community from the day they move in.

Verborn says one of the most gratifying aspects of his new job is the strong resident involvement. As part of their regular meetings, Verborn and his staff not only brainstorm ideas for activities and events, but also listen to resident suggestions.

"We really encourage feedback, so most activities are resident-driven. They give us their ideas, and then we try our best to make them happen," Verborn says. "This is their home, so we want to provide many opportunities that they'll enjoy. Having such active residents and getting their input is huge!"

He continues, "The residents have built Siena Lakes' vibrant, engaging environment from the ground up. When you walk in, you can feel the community buzzing with energy. It's always bright and the residents are so happy here."

Work and play

When he's not collaborating with teammates and residents at Siena Lakes, Verborn spends his free time with Kendra, his wife of 10 years, and their two children: Kylie (8) and Brayden (4). 

The couple met in college while playing basketball, which they still enjoy. 

"Sports are a big part of our lives," says Verborn. 

In fact, in addition to playing basketball with a group of college friends, Verborn is an excellent tennis player and often takes on local professionals in the Naples area.

Even their kids are sports fanatics. Kylie plays tennis, basketball, and pickleball, and Brayden plays basketball and soccer. Verborn says his son also loves fishing and anything outdoors.

A fantastic community

Just as he wants his family to pursue their interests and hobbies, Verborn wants that for all Siena Lakes residents.

"Working here is so wonderful. It's doesn't feel like a job," he says. "I come to work, and it's like an extended family. Everyone--from the residents to the staff--is so nice, and the conversations flow easily. I love coming to work every day. This community is fantastic!"

To learn more about senior living at this vibrant community, request your free brochure to get the scoop on amenities, floor plans, and so much more.