Telemedicine Keeps Maris Grove Residents Safe during COVID-19

Telemedicine, the name for remote consultations with physicians over a computer or tablet, has existed for decades. Today most insurers, including Medicare, offer coverage for telehealth services.

Reminiscent of the house calls we all remember, it's a convenient way to see the doctor, especially when you're not feeling well. Use of telemedicine reached a new level during the COVID-19 outbreak, because patients could see doctors from the comfort and safety of their homes.

The medical center at Maris Grove, the Erickson Living-managed senior living community in Glen Mills, Penn., implemented the practice in mid-March for just those reasons.

The community's Medical Director Cathy Smith, M.D., says, "We can effectively treat a number of minor illnesses, like allergies, rashes, and urinary tract infections, via telemedicine. We also can provide routine follow-ups for chronic illnesses, like diabetes, arthritis, and hypertension." Smith adds, "As we move through Phase One reopening, we will likely continue a mix of telehealth, in-office, and home visits. Residents with chronic conditions requiring immediate attention and acute, non-COVID related problems will be seen in the office."

She notes that residents are grateful for telehealth visits but look forward to resuming face-to-face interaction. "Being seen in person can help to address the isolation we feel during a situation like COVID-19. However, safety is our top priority, and we will continue to follow rigorous infection control, safe-distancing, and PPE guidelines to protect residents and staff."

Maris Grove Execute Director Maureen Heckler agrees. "During the COVID-19 outbreak, keeping everyone safe and healthy extends to every aspect of our operations. In addition to offering telehealth, we maintain strict social distancing policies, deliver meals and mail to residents' doors, and provide free essentials, like toilet paper and toothpaste, from our on-campus pharmacy. These are just a few examples of how we are meeting this challenge head on."

To learn more about Maris Grove's commitment to senior health and wellness, please visit our website at MarisGroveCommunity.com.

Photo: Telemedicine allows doctors, like those who work on-site at Maris Grove, to remain in contact with patients and treat concerns that don't require an in-person visit.

About Maris Grove: Maris Grove, one of 20 continuing care retirement communities developed and managed by Erickson Living®, is situated on a scenic 87-acre campus in Glen Mills, Pennsylvania. The not-for-profit community of more than 1,900 residents and 1,000 employees is governed by its own board of directors, affiliated with National Senior Campuses, who provide independent financial and operational oversight of the community. Additional information about Maris Grove can be found at MarisGroveCommunity.com.

Written by Dorrie Anshel