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Seabrook Residents Express Gratitude to Employees

May 5, 2020

Residents praise Seabrook for extreme action during COVID-19 crisis.

"My response to their response is incredible, awesome, over the top with superb caring and probably 25 other adjectives that I can't think of. It's amazing to me the kind of care we're getting," George Reid said in early April after about two weeks of self-isolating in his Seabrook apartment home with his wife Nancy.

The Erickson Living managed and developed senior living community in Tinton Falls, N.J., has taken important measures to keep its 1,400 residents safe during the COVID-19 crisis, including a stay-at-home directive in late March. Community members are urged to not leave their apartment homes, and the community has restricted visitors and vigilantly screen staff.

Residents expressed satisfaction with the community's response.

Protected people

"Seabrook's response has created an enclave of protected people," George says. "We're away from the general public. We're staying in our apartments, but we feel it's part of the protection we have here."

Everything from meals to mail is delivered to their door, and services like fitness classes, religious services, and doctor appointments are available on Seabrook's TV channel or the internet.

George says he much prefers his situation over those who have to brave a visit to the grocery store or doctor's office. Instead, he had a teleconference with his in-house Seabrook doctor, and he and Nancy have been exercising daily at home with Seabrook's wellness experts.

When they feel anxiety or tension, they turn to the daily devotions sent by Seabrook's pastoral services team.

"We're finding new ways to do things," George says. "Do we have concerns? Of course. We have family who work in the medical field. We have some tension there, but we really don't have anything to complain about."

One team, one goal

Maureen Sullivan and her husband Tom have similar sentiments.

"Seabrook's the best place to be," she says. "Because, number one, the big thing is trying to get food, a good meal. Our meals are very healthy and delivered. We see Executive Director Phil Jean on TV, who gives us updates. We have a call-in show so people can ask questions. It's good for the community."

According to Maureen, the community is coming together in a grand way.

"At 4 p.m., our neighbors on our floor stick our heads out our doors to say hello,'" she says. They send each other funny jokes and stories on the computer and contact each other with phone calls. "It's a lot of fun that way."

Another way community members have come together is to sew masks. Cindy Malmo, Zita Nathans, and Jackie Cole each contributed to making a small batch of masks.

Zita, a seamstress and quilter, provided fabric and elastic for 12 masks. She set it on the shelf outside her door, and Seabrook's concierge picked it up. From there, the concierge delivered it to Jackie Cole, another former seamstress, who cut the fabric to a pattern.

After the fabric was cut, the concierge picked it up from Jackie and delivered it to Cindy Malmo, who has been working from home during the pandemic and sews the masks after work.

"It's a small collaborative effort, and Seabrook has been very helpful with it," says Cindy, whose own daughter has made over 300 masks for health care workers in Georgia.

"It's amazing to see how, in every department from general services to dining, resident life to finance, sales to health care, marketing and communications to human resources and beyond, our teams are committed to each other and our residents," says Seabrook Executive Director Phil Jean. "The appreciation, inspiration, and caring we all feel is astonishing."

To learn more about Seabrook's commitment to senior health and wellness, please visit our website at

About Seabrook: Seabrook, one of 20 continuing care retirement communities developed and managed by Erickson Living®, is situated on a scenic 98-acre campus in Tinton Falls, New Jersey. The not-for-profit community of more than 1,400 residents and 750 employees is governed by its own board of directors, affiliated with National Senior Campuses, who provide independent financial and operational oversight of the community. Additional information about Seabrook can be found at

Written by Julia Collins

Photo: Employees from Seabrook's Sales Department and Fitness Center enjoy the "Clap Because We Care" event on campus. Every day at 3:30 pm, Residents give a round of applause and make some noise from their apartment homes to show their appreciation for the dedicated employees on campus.