Hingham, MA—From the full-service restaurants to the on-campus fitness and aquatic center, there are so many amenities that attract Massachusetts retirees to Linden Ponds, an Erickson Living developed and managed community in Hingham, Massachusetts. But perhaps one of the biggest selling points of the Hingham, Massachusetts, retirement community is the medical center, conveniently located right on campus, just a short indoor walk from residents' own front doors.
The medical center is staffed with physicians who have dedicated their lives to senior health and who are available for same-day appointments. All appointments are scheduled for 30 minutes, giving doctors a chance to really get to know their patients. The result is an integrated approach to healthcare that leads to optimal outcomes for residents.
Ellen Curran, practice administrator of Linden Ponds' medical center, says the staff provides full primary care specialized in the geriatric population as well as specialty services annual wellness visits, advanced care planning, behavior health, podiatry, phlebotomy and wound care. This year, to help residents minimize exposure to COVID-19, staff went door-to-door to administer flu shots at residents' homes.
"The medical center exclusively provides care for Linden Ponds residents who choose us as their primary care," Curran says. "The physicians are board certified geriatricians and their focus and attention are on the needs and care of this specific population. Additionally, their practice panels are smaller than traditional medical practices and this enables additional time and attention to their patients."
Linden Ponds' on-site medical center offers much more than urgent care. Residents benefit by staying healthy and as independent as possible from integrated care across multiple health services business lines, as well as the more traditional integrations with outpatient rehabilitation, ancillary health, and continuing care.
"We have seen residents become more active and engaged once they have moved into Linden Ponds," says Dr. Jennifer Tam, medical director at Linden Ponds. "Annual wellness visits, reviewing medication management, preventative care services and mental health care all have a major impact in improving senior health as they age."
The medical center at Linden Ponds is part of the Erickson Health Medical Group (EHMG), the largest and most completely integrated health and wellness system for older adults within the senior housing industry. By having its own health care system, Erickson Living offers a distinct level of geriatric expertise, which ultimately helps older adults live better lives.
Over 85% of Erickson Living residents use EHMG. The system boasts an average of 25 minutes per appointment—more than double the national average of just 12 minutes. And 96% of after-hours calls received during evenings and weekends are returned within 10 minutes. All of that adds up to a tremendous sense of security for the people who live at Linden Ponds.
"Residents and their families find great value and peace of mind in knowing that our full-time doctors, who are among the best in the retirement health care industry, are right on site and available whenever needed," says Erickson Living's Chief Medical Officer, Dr. Matt Narrett. "There is no doubt, our integrated health and wellness system is unmatched in the senior living industry and our communities have a culture of wellness where opportunities for healthy living abound."
Dr. Tam says the on-site medical center and its affiliation with EHMG adds exceptional value for the community's 1,400 residents. In fact, she says residents often tell her that the team in the medical center treats them like they are family members.
"To have full-time providers here in the community who offer services and coverage seven days a week is a great benefit for our residents," Dr. Tam says. "We have the ability to follow residents through their transitional levels of care needs including independent living, memory care, assisted living, short term rehabilitation and long-term care."
About Linden Ponds: Linden Ponds, one of 20 continuing care communities developed and managed by Erickson Living®, is situated on a scenic 108-acre campus in Hingham, Massachusetts. The not-for-profit community of more than 1300 residents and 800 employees is governed by its own board of directors, affiliated with National Senior Campuses, who provide independent financial and operational oversight of the community. Additional information about Linden Ponds can be found at LindenPonds.com.